Terms and Conditions

Pricing

Pricing is as stated in your quote or website listed price unless the terms and conditions listed here require the price to be modified.

Cancellation

We’re here for you! Please note due to our effort to get products processed quickly, orders cannot be canceled.

Variations

Every Tiffany Lamps For Sale item is a unique, handcrafted work of art. Natural variations, in the wide array of materials that we use to create each product, make every item a masterpiece of its own. Photographs are a general representation of the product. Colors and designs will vary.

Payment Terms

Terms of payment are specified in this sale document. All in-stock shop items require payment in full before shipping. A 50% deposit is required before a custom project can begin. The balance, including freight, customs, duties, taxes, and miscellany (if any) are due prior to shipping. If in the judgment of Seller, the financial condition of Buyer at any time does not justify initiation or continuance of production or shipment on the terms specified, Seller may require full payment in advance.

Quotation Acceptance for Custom Orders

Quotations are effective for thirty days from the date of issuance and acceptance must be received by the Seller in writing. Acceptance of this quotation is expressly limited to the Terms and Conditions of this quotation and the rights of the parties shall be governed exclusively by the Terms and Conditions hereof. If this quotation is accepted and Buyer’s order form is used for the purpose, it is expressly understood and agreed that the Terms and Conditions herein shall prevail over contradictory stipulations in the Buyer’s order form or other documentation.

Custom Project Initiation

A project will not be considered to have been initiated and estimated timeline benchmarks cannot be established until the following criteria have been met:

(1.) A 50%, of the non-refundable deposit has been received by the Seller.

A signed approval is received from the Buyer of completed drawings including all pertinent data, not limited to style, function, measurements, specifications, colors, finishes, etc. A signed approval sheet constitutes Buyer’s directive to the Seller in its entirety. Seller will not be held responsible nor be subject to penalty for information omitted from Buyer’s signed approval sheet.

The buyer must verify that instructions and specifications appearing on the approval sheet are complete, accurate, plausible, non-contradictory, and fulfill the project’s directives. Instructions given verbally or in extraneous documents are not binding upon Seller unless they also appear on the signed approval sheet. The seller reserves the right to review quotation figures once a signed approval sheet has been received and adjust the quoted pricing as necessary to complete the project. Any project changes by Buyer received by Seller after submission of signed approval sheet(s) may result in additional charges for Buyer. Buyer is obliged at all times to notify Seller immediately, in writing, of any change in specifications.

Lead Times

All lead times are approximate and subject to change. Seller shall not be liable for loss or damage due to delay in manufacture or delivery resulting from any cause beyond Seller’s reasonable control, including but not limited to acts or omissions of the Buyer, acts of God, acts of Government and its agencies, strikes, factory shutdowns or alterations, delays in transportation, or the inability to obtain necessary labor, manufacturing facilities or materials from the Seller’s usual sources. In no event shall Seller be liable for special or consequential damages for any delay for any cause.

Merchandise will ship when Seller deems it ready, payment in full has been received and proper transportation is available. Buyer may not delay shipment without the consent of Seller, who is indemnified against repercussions for the delay. Delays in excess of 28 days will result in additional Buyer fees for storage of the merchandise and for each 28-day period thereafter.

Production Changes

During the production of merchandise, which begins immediately upon receipt of approved drawings by Seller from Buyer, it may be necessary for the manufacturer to alter the intended design for mechanical/engineering purposes. Reasons for altering a design include but are not limited to ensuring the safe operation and longevity of the product. The seller will not be penalized in any way for mechanical/engineering changes deemed necessary for the completion of the project.

Escalator

In the event of any increases in the cost of raw materials after acceptance of the Buyer’s order, prices quoted will be subject to revision at the time of shipment.

Shipping

Unless otherwise noted on quotation, all merchandise ships F.O.B. Origin, Freight Prepaid, and Add. This means that the Seller – pays freight charges and adds to the product price upfront. Buyer – no freight charges. Seller – Owns goods in transit. Seller – files claims (if any.) The seller will use its best judgment in choosing the safest, most cost-effective manner for shipping and will not be liable for any delays or excessive transportation charges resulting from its selection.

We reserve the right to request additional shipping charges in a few cases where the courier rate and our cost for the product exceed what the buyer paid. In these cases, the buyer has the right to pay the additional cost so we break even or we will immediately send you a full refund.

Miscellaneous

Light bulbs will not be included in your shipment. If the Buyer requires that light bulbs be included, Seller must be notified in writing and this notation must also be included on the Buyer-signed approval sheet. Additional charges will apply.

Promotion

Seller reserves the right to photograph all merchandise created for the expressed purpose of advertising and promoting Seller’s capabilities. Credit will be shared with designers, et. al. when appropriate.

Receipt of Goods via Common Carrier

All packages and merchandise must be inspected thoroughly by the Buyer in front of the driver before signing the Delivery Receipt. By signing the DR, or Delivery Receipt, the Buyer is verifying that the merchandise was received in good condition. Buyer must note significant details on the DR before signing, not limited to whether the shrink wrap is broken or missing from the palatalized shipment, whether the merchandise is still palatalized or delivered loose, and/or whether the cartons look distressed in any way (cardboard dented, corners crushed, carton gouged, tape/seal broken, footprints on the box, etc.) The buyer must not rely on a verbal report to the driver. This action will prove to be invaluable if merchandise has been damaged in transit but the damage is not immediately apparent. Failure to perform this duty may result in the rejection of damage claims.

Warranty

These products are warranted to be free from defects in material and workmanship for 1 year. If a defect is discovered, Seller will repair or replace the defective component at their sole discretion. This warranty covers defects in manufacturing only for products used in a manner recommended by the manufacturer. The warranty does not cover loss, theft, misuse, abuse (intentional or unintentional,) unauthorized modification, improper storage conditions, lightning, natural disaster, or random acts of God. The warranty does not cover parts that are subject to normal wear and tear replacement such as sockets, nor changes to color/finish by cleaning agents, sunlight, or weathering over time.

This sale is made on the express understanding that there is no express Warranties other than those contained in this agreement, and, that there are no implied warranties.

Color Variation

While the Seller will put forth a reasonable effort to produce coloration in accordance with the Buyer’s wishes, the projected coloration of finishes, paints, dyes, powder coat, glass, and materials is an approximation and may not match samples exactly. Variation is insufficient reason to invalidate the sale or in any way adjust the compensation due for goods produced.

Patent Infringement

The buyer shall hold the Seller harmless from all loss, damage, or liability including attorney’s fees, arising out of the manufacture by Seller for Buyer of any patented device or a part thereof or on account of the use of such articles by Buyer, the patents for which Seller does not own or control.

Returns

Custom-made merchandise may not be returned for any reason. Goods returned without the expressed, written consent of the Seller will not be accepted for credit. Deposits and payments are non-refundable.

In the event that merchandise must be returned to Seller for repair resulting from the Buyer’s omission of instruction, negligence, intentional damage, theft, or acts of God, Buyer will be responsible for return freight cost, repairs, and subsequent re-shipping.

Correction of Errors

The seller reserves the right to correct all typographical or clerical errors which may be present in the prices or specifications.

Tools, Molds, and Scrap

All tools and molds used and scrap produced by Seller to manufacture merchandise shall remain the property of Seller.

Customer’s Material

Material furnished by Buyer shall be shipped to Seller freight prepaid and all risk of loss or damage to the material, including processing loss, shall remain with Buyer. Buyer hereby indemnifies and holds Seller harmless against any and all claims for loss, liability, injury, or damage arising out of or in connection with the material and/or workmanship applied to or used in connection with Buyer’s material.

Limitation on Waiver of Breach

The waiver by Seller of any breach of this contract shall be limited to the particular instance and shall not establish a waiver for any future breach of the same provision or any other provision on this or any other occasion, nor shall this waiver invalidate any Seller’s rights or restrict Seller’s ability to enforce his rights.

Seller’s Remedies Cumulative

The rights and remedies of Seller under this contract shall be cumulative and the exercise of any one of them shall not be exclusive of any other right or remedy provided by this contract or allowed by law.

Entire Agreement

This contract contains the entire agreement between parties and is not subject to change except by a written agreement signed by both parties.

Law Governing Contract

This contract shall be governed by the Uniform Commercial Code of the State of Seller’s choosing. In the event of a breach of this contract by Seller, The buyer shall not be entitled to consequential damages